Veeva Systems announced the release of Veeva AI Agents for Vault CRM and PromoMats, marking a significant milestone for Veeva AI, industry-specific AI for life sciences. Veeva AI on the Veeva Vault Platform and deep, specialized AI agents working in Veeva applications give practical AI with obvious business value.
Throughout 2026, more Veeva AI Agents for clinical, regulatory, safety, quality, medical, and commercial applications are anticipated to be released.
“With industry-specific Veeva AI Agents working seamlessly in Veeva applications, the life sciences industry can increase productivity, customer centricity, and advance to new ways of working,”
said Andy Han, Senior Vice President, Veeva AI.
“Thanks to our customers for your collaboration as we rapidly develop practical AI that can have a significant impact on the industry.”
Veeva has introduced new AI capabilities across Vault CRM and PromoMats to enhance accuracy, speed, and compliance. In Vault CRM, Free Text Agent flags issues in call notes, Voice Agent enables fast voice-based data capture, and Pre-call Agent delivers insights and suggested actions to help field teams prepare.
In PromoMats, Quick Check Agent scans content for brand, editorial, and compliance issues before MLR review, while Content Agent provides context-aware insights, answers questions, summarizes documents, and analyzes visuals to streamline the review process.
Veeva AI Agents operate under pre-established user access restrictions, permissions, and audit trails while working seamlessly within Veeva applications. They have direct, secure access to data, documents, and workflows.
Additionally, customers can use Veeva AI to create their own custom agents and tweak and expand the AI agents that Veeva delivers.
As businesses establish new business and process flows among users and agents, Veeva Business Consulting offers assistance with change management and business process design.